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Career Match"Career Match" is a one-of-a-kind guide that uses the author's revealing 10 minute self-assessment to help people discover their ideal work. Featuring in-depth chapters for each personality type, the book shows readers how to find a career that fits their passion and personality, and then shows them how to get it. It is an invaluable resource for those in need of direction, whether they're seeking a new path ...
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Blog Rules: A Business Guide to Managing Policy, Public Relations, and Legal Issues"From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking for a more effective and reliable way to build trust-based relationships with their customers, it's no wonder that an astonishing 80,000 new web logs - or "blogs" - are appearing daily. Unfortunately, this includes employees who might reveal confidential company information, ...
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Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business ToolsGoogle is not only the search engine of choice for millions of users, it is an immensely powerful tool for savvy businesspeople who know how to use its advanced features. "Go Google" is a comprehensive guide to everything readers need to know about Google's myriad applications, including Google Apps, Google Docs and Spreadsheets, Google SMS, Google Base, and other services that will help businesses get organized ...
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Improving Your Project Management SkillsEach year, project managers, certified Project Management Professionals (PMPs(R)) and other project-focused professionals from all over the country enroll in the American Management Association's project management seminars. Based on one of the most popular of these renowned seminars, "Improving Your Project Management Skills" is both a practical reference for beginners and a handy refresher for seasoned professionals.
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Customer Service Training 101: Quick and Easy Techniques That Get Great ResultsYour service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of "Customer Service Training 101" presents proven techniques for creating ...
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The Career Clinic: Eight Simple Rules for Finding Work You LoveFor those who long for their "dream job," a dose of wisdom from those who've found theirs. As the longtime host of a radio show devoted to helping people find work they love, Maureen Anderson has often invited listeners in to hear firsthand accounts of people who not only relish their work, but live without regret. "The Career Clinic" is filled with intimate, revealing, inspiring stories of career transitions ...
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Amazon Top Seller Secrets: Insider Tips from Amazon's Most Successful SellersThere is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their merchandise over to Amazon. After all, the benefits of selling on Amazon are legion-sellers have found that they can charge more for their merchandise, avoid upfront fees, and deal with less-demanding customers. The opportunities for selling are endless-Amazon now sells products ...
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